Who we are
Our website address is: https://sovereigninteriors.co.za.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where yourPrivacy Policy – Sovereign Interiors
Last Updated: [14/02/2026]
Sovereign Interiors (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or purchase from us.
By using our website and services, you consent to the practices described in this policy.
- Interpretation and Definitions
Company refers to Sovereign Interiors.
Country refers to South Africa.
Device means any device that can access our Service, such as a computer, cellphone, or tablet.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to our website and online store.
Service Provider means any third party that processes data on our behalf (e.g. payment gateways, couriers, IT providers).
You means the individual or legal entity using our Service.
- Information We Collect
We may collect the following information:
Full name
Email address
Phone number
Delivery and billing address
Account information
Demographic information for delivery purposes
Usage Data (IP address, browser type, pages visited, time spent on pages, device identifiers)
When you register using third-party services (such as Google or Facebook), we may collect information associated with those accounts, such as your name and email address.
- How We Use Your Information
We use your information to:
Process and deliver orders
Manage your account
Provide customer support
Send order updates and service messages
Send promotional emails and SMS (with your consent)
Conduct market research and improve our website
Customise your shopping experience
Comply with legal obligations
You may opt out of marketing communications at any time:
SMS: Reply STOP
Email: Use the unsubscribe link in our emails or contact us directly
- Payment Security
All online credit card payments are processed securely through a third-party payment gateway (e.g. PayU). Sovereign Interiors does not store your card details under any circumstances.
For PayU’s security policies, visit their official website.
- Disclosure of Information
We may share your Personal Data with:
Delivery and logistics partners (only what is necessary to complete delivery)
Payment processors
IT and hosting providers
Auditors, consultants, and service providers under contract
We may also disclose your information:
If required by law
To protect our legal rights
In the event of a business sale, merger, or restructuring
We will never sell your personal information to third parties.
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Improve website performance
Analyse shopping behaviour
Provide a more personalised experience
Cookies do not give us access to your device. You may disable cookies in your browser settings, but some website features may not work properly.
- Security of Your Information
We are committed to ensuring your information is secure. We use appropriate physical, electronic, and managerial safeguards to protect your data.
However, no method of online transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
- Your Rights
You have the right to:
Access your personal information
Request correction or deletion
Withdraw consent for marketing
Object to certain processing activities
To exercise these rights, contact us using the details below.
- Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect Personal Data from children. If we become aware that we have collected data from a child without parental consent, we will delete it.
- CCTV and Call Recording
Telephone calls to our offices or stores may be recorded for quality and training purposes.
CCTV cameras may operate in our stores, offices, and warehouses for safety and security.
- Third-Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
- Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page.
- Contact Us
If you have any questions about this Privacy Policy or your personal information, contact us at:
📧 Email: [admin@sovereigninteriors.co.za]
📍 Company: Sovereign Interiors
🌐 Website: [https://sovereigninteriors.co.za/]
Suggested text: Visitor comments may be checked through an automated spam detection service.